The internationally recognized Phonetic Alphabet is always a life saver and helps avoid the possibility of misunderstanding.
If used appropriately it can drastically reduce the call time and save unnecessary follow-up calls, in particular where the misheard words or characters end up with documents being sent to the wrong person or even non-existent person; emails never reaching the destination etc.

Providing Autoresponder Courses

One popular way to use an autoresponder is to create a course that your list members get in increments. The course may be just a few emails, with each email containing one section of the course. Or, it may be a lengthy course that takes months or even years to complete. With an autoresponder, you can load all of the parts of the course at once and then have them sent out along a scheduled coursework timeline.

Courses can be a part of your marketing campaign, offering useful information along with the marketing of your business. They can be made up of simple articles or reports that offer valuable, succinct information that will attract new list members. Or, the email course may be the end product that you are selling.

Send Multiple Marketing Campaign Emails

With most autoresponders, you can create more than one email campaign. This makes it possible to identify and target more than one customer market and to tailor your marketing messages to them. This highly targeted marketing makes it possible to create messages that resonate well with the specific audience you send them to. It also makes it easier to keep your autoresponder messages shorter and to the point instead of creating long messages that are meant to appeal to many customer types.

Marketing With an Ezine

One of the most popular ways to use an autoresponder is to create an ezine and to send it out to those who are interested in the information. With a regular ezine, you can build up a loyal readership that read each issue for its in-depth, topical information. The publication also markets your business, mentioning your specials, new products, etc.

With an ezine, the focus is on the content, and the publication can be lengthy in order to provide everything that readers want. Ezines are generally written with personality, giving your business a personal face that inspires loyalty among readers. They often have several different sections to provide variety to readers.

Promotional Emails

Another common way to use an autoresponder is to send out short, promotional emails that spotlight some aspect of what you are selling. These can be one page or less and offer to-the-point information about the current sale, the best-selling product, publicity that the products are getting, etc. These messages are fast and easy for list members to read, and they can earn you quick sales by specifically pointing out what buyers have to gain by doing business with you.

Short promotional emails are also easy to write, making it possible to load months of announcements all at once and to allow them to be sent out on any schedule. Regular promotional messages assist in your online branding efforts, reminding customers of your business name and website address.

Please use the form below if you’d like help with any of the ideas above.

Autoresponders fulfill a very important need in the lives of any business with an online presence

Branding Efforts

Autoresponder messages are one of the best branding tools available to Internet marketers. They keep your business’ name in the minds of customers and keep your products in their inboxes.
Regular messages give your business a voice and a personality. They also help to fulfill the fundamental expectation behind branding- to create a steady presence that allows customers to know what to expect from your business.

Capitalizing on Repeat Business

Once someone has made a purchase from you, you know that they are interested in what you sell. You know they are your target market and that they have an active interest in what your company does. If you then let that customer get away without ever hearing from you again, you are letting sales get away from you without a fight.

By having your autoresponder send out marketing messages to those customers, you keep them from walking away from your business without another thought. You make it more likely that they will buy from you again, increasing your sales and your profits. Repeat customers are the backbone of many businesses, providing a large percentage of that business’ sales. And because repeat customers are easier and less expensive to get than new customers, sales become easier to get than before.

Using Automation to Keep on Top of Marketing Tasks

If you are trying to market your business without the use of any automation, there are many chances to tweak your marketing campaigns that you may be missing out on. With an autoresponder, you can find out exactly how many people are actually reading the messages you send them. If you have a low percentage of readers, you know that you need to take steps to increase your readership. If you have a high percentage, you may decide to send out messages more frequently.

Taking advantage of automation also has the advantage of saving you time on many of the list maintenance duties that are so important for keeping your messages going out. Being able to send out messages whenever you want and to have the messages sent out only to those who want the messages is an important part of maintaining your email marketing campaign.
The autoresponder will take people off the list who don’t want to be on it, keeping your messages from ever becoming spam.

Because you can load your messages in advance, your marketing emails never have to stop just because you are on vacation or too busy to send out the messages. Your autoresponder takes care of the marketing without you having to be on top of it all the time and without any worry of forgotten emails.

Get Word 2003 line spacing back

In Word 2003, the space between lines is 1.0, with no blank line between paragraphs.
In Word 2010 (and in Word 2007), the space between lines has changed to 1.15, with a blank line between paragraphs. You may prefer spacing to look the way it has before.

To restore Word 2003 line spacing for an entire document, look for the commands on the right side of the Home tab.
In the Styles group, click the small downward-pointing arrow on Change Styles. Next, point to the Style Set command, and then click Word 2003.

If you decide later on that you want Word 2010 spacing back, click the small arrow on Change Styles (in the Styles group), point to the Style Set command, and then click Word 2010.

For more information about adjusting line spacing in Word 2010 drop us a line.

When you must submit your VAT Returns online
From 1 April 2010, you must submit your VAT Returns online and pay any VAT due electronically if either of the following applies:

• you registered for VAT before 1 April 2010 and had an annual VAT-exclusive turnover of £100,000 or more for the 12 months ended 31 December 2009
• you registered for VAT on or after 1 April 2010 (regardless of your turnover)

In the case of the first group, you must continue to submit all your VAT Returns online (including nil and repayment returns) even if your turnover drops below £100,000 in the future.

From 1 April 2012, all remaining VAT-registered businesses - those registered for VAT before 1 April 2010 with a VAT-exclusive turnover of less than £100,000 – will also have to submit VAT Returns online and pay any VAT due electronically

If you are still submitting VAT Returns on paper, HMRC strongly recommends you sign up to using the online service before April 2012, so that you have time to get familiar with the new service.

If you need help in submitting your VAT Return online, contact me for help and support.

Information from http://www.hmrc.gov.uk/vat/vat-online/moving.htm

How do I Add a Nominal Code?

Select Company:

Then click Record.

The Nominal Record window will appear:

 Add the nominal code (N/C) you want which should be a 4 digit number and then add a name.

Click Save and then Close to return to the nominal ledger

Get Word 2003 line spacing back

To restore Word 2003 line spacing for an entire document, look for the commands on the right side of the Home tab. In the Styles group, click the small downward-pointing arrow on Change Styles. Next, point to the Style Set command, and then click Word 2003.

If you decide later on that you want Word 2010 spacing back, click the small arrow on Change Styles (in the Styles group), point to the Style Set command, and then click Word 2010.

Handy Favourites on the QAT

The Quick Access Toolbar in the upper-left corner of Word provides shortcuts to commands that are used often.

By adding buttons to this toolbar, you can keep all of your favorite commands visible and available at all times, even when you switch ribbon tabs.

Click the drop-down arrow next to the Quick Access Toolbar to turn on or off any of the commands listed on the shortcut menu.

If the command you want to add isn’t shown in the list, click on More Commands. On the Dialogue box that appears, select the command and click Add >>

Or click on the ribbon tab where the button appears and then right-click it there. On the shortcut menu that appears, click Add to Quick Access Toolbar. 

So how does Erimus Intuitive Training use online methods to coach?

Coaching at a time convenient to you via Skype, OnWebinar or plain old telephone. Totally interactive and fun.
Course notes are included for all sessions.
Contact > Agree a suitable course/session > Pay > Agree a convenient time and date > Log in > Enjoy and learn > Receive course/session notes > Book another session and tell others
From £25 + VAT for a single subject booster session in MS Office e.g. MailMerge, Macros or PivotTables
or book a couple of hours and learn some great MS Office Productivity Tips More
Save money and time at your accountants learn the fundementals of Sage 50 £150 to learn these from areas:

• Getting Started
• VAT
• Suppliers
• Customers
• Bank & Credit Cards
• Nominal & Financial

All prices + VAT

How do I restore my Sage data?

Select File and then Restore:

The Restore window appears:

Find the backup you want to restore and click OK